Your Support Hub

Welcome to the Your Support Hub at Nitka Facts — your radiant companion on every beauty journey. Whether you’re diving into the artistry of makeup, decoding skincare science, or mindfully restyling your look, support is always just a brushstroke away. We’re here to help you feel seen, empowered, and beautifully understood.

Founded by the effervescent Selvian Elthros, Nitka Facts is built on a foundation of curiosity, care, and celebration. Selvian envisioned a space where beauty knowledge is shared joyfully, where facts uplift rather than intimidate, and where every person — regardless of routine, routine-wanderer, or aesthetic adventurer — is warmly embraced. That vision lives here, in every response we craft, every solution we suggest, and every thread of support we offer.

How We Show Up For You

We believe support should feel as comforting as your favorite serum and as precise as your go-to cat-eye. At Nitka Facts, assistance isn’t an afterthought — it’s a core part of our mission to inspire empowered beauty. Whether you’re unraveling ingredient lists, adjusting your skincare order, or exploring makeup for your unique features, our Support Hub is a space where answers and encouragement shine side-by-side.

Guided Support: Questions big or small, from “What is tranexamic acid really good for?” to “Can I use retinol with this mascara remover?” — you’ll never have to wander far for guidance rooted in science and style.
Technique Troubleshooting: Uneven blend? Baffled by bronzer? Our team can walk you through technique tips as gently as a fluffy blending brush.
Product Clarifications: If you’ve stumbled across a new product and need help decoding its purpose or pairing, we’re here to demystify formulas and offer joyful clarity.

Contacting Us: Let’s Talk Radiance

We’re your biggest fans and your most responsive support system. Monday through Friday, from 9 AM to 5 PM EST, you can reach us directly for curated assistance tailored to your needs and questions. Our team is rooted in knowledge and thrives on authenticity — we promise practical solutions, not generic scripts.

The fastest way to reach us? Email!

Email: [email protected]
Phone: +1 989-428-3986

Where Insight Meets Location

If you’re ever in our sunny corner of Michigan, you’ll find us at 4362 Robinson Court, Port Hope, Michigan 48468. Nestled in the creative calm of Port Hope, our studio pulses with energy, experimentation, and the same mindful glamour you’ll find across our content. We draw inspiration from our local surroundings — snow-frosted winters that lend luxury to hydration stories, breezy springs perfect for mineral SPF refreshers, and friendly neighbors who teach us daily about style that comes from the heart.

Open Monday to Friday, 9 AM–5 PM EST

Learning, Growing, and Glowing — Together

Got a question about a tutorial you loved? Saw a tip that left you hungry for more nuance? The Support Hub isn’t just about solving problems — it’s about co-creating confidence.

We consider every dialogue with our community a new opportunity to expand and refine what beauty means in modern life. When you reach out, we’re not just helping you with a slip of liner or a flaky foundation day — we’re building a space where trust and transformation walk together at your pace.

Behind Nitka Facts: Our Joy-Rooted Story

Selvian Elthros, a beauty educator and born stylist with a passion for DNA-deep skincare wisdom, launched Nitka Facts to fuse credible knowledge with playful self-expression. Her vibrant commitment to truth-in-beauty flows through every article, technique, and support message. Selvian champions a philosophy that facts are our friends, and fabulousness is our birthright. Her work has nurtured beauty journeys across continents and time zones — and with Nitka Facts, she’s only just begun.

Want to know more about the heart behind the hub? Learn more about Selvian Elthros.

Common Questions, Kindly Answered

Q: I’m new to skincare — where should I even start?

A: Our joy-led support team can propose a simple starter ritual based on your needs (hydration, clarity, barrier support, etc.). Just send us a note with where you are in your journey, and we’ll help you map your first season of glow.

Q: What if I made a mistake following one of the makeup techniques?

A: That’s what artistic exploration looks like — and we’re honored to help you refine and retry. Send a note with where things didn’t feel fluid, and we’ll walk you through adjustments.

Q: I can’t identify my undertone — should I guess?

A: Never guess when you can glow with certainty. We can help guide you through some practical tests and pairing tips to hone your personal palette. Supporting nuanced beauty is our joy.

Q: Is your content beginner-safe?

A: Absolutely. You’ll find joy and guidance no matter your comfort level with concealer, cut creases, or collagen chemistry. The Support Hub is a safe space for beginners and pros alike.

Accessibility and Inclusivity

Beauty belongs to everyone. If you have accessibility needs or require a different communication format, please let us know. We’re equipped to support diverse comfort levels, learning styles, and conversation modes. From visual diagrams for step-by-step techniques to sensory-sensitive language formatting, our joy is ensuring you feel included, always.

We celebrate every tone, texture, and love language of beauty. No one gets left behind in the light — not here, not ever.

One Hub, Endless Exploration

While you’re here discovering all that support can unfold, why not keep the momentum going? We invite you to explore even more color, care, and creativity through our ever-evolving library of thought-driven content and joy-based tutorials.

Start your deep dive into honest beauty bliss by visiting Help Here — our destination for answers, inspiration, and community-rooted assistance.

Thank You for Trusting Us

Thank you for allowing us to help you shine. Whether you’re here for technique tips, science insights, or just someone to cheer you on, Nitka Facts is humbly and wholeheartedly at your service.

You’re not just supported — you’re celebrated.

And remember, beauty isn’t just something you do. It’s how you move through the world, fully seen and fully seen-through with joy. Let us support that glow every step of the way.